Disability Care Services Brisbane Terms

Privacy Policy

DISTINCTION AT HOME CARE (DHC) is committed to protecting your privacy online.  This Privacy Policy describes the personal information we collect through this website at distinctionathomecare.com.au (the “Site”), and how we collect and use that information. Use of this Site, including all materials presented on the Site and all Services provided by DHC is subject to the following Policy. By using the Site or Service you agree to this Privacy Policy.

1. Overview

1.1 The term “the Site” refers to DHC’s website.
1.2 DHC provides a website where users can read articles about the NDIS and related subjects.
1.3 The term “User”, “You” and “Your” refers to site visitors, clients and any other users of the Services on the Site.
1.4 To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms and Conditions. 

2. Information we collect

2.1 Personal information. We collect a variety of personal information submitted by users. This includes your name and email address. This information is shared with no one. We use your email to communicate with you.  
2.2. Site Activity. We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behaviour and characteristics in order to measure interest in and use of the various areas of the Site.
2.5 Cookies. We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all.

3. How Your Information is Used

3.1 We may use the information we collect to:
 • Personalise the User’s experience and provide them with information that they are more likely to be interested in; 
 • Improve customer service; 
 • Send periodic emails.
 • To administer a survey or other site feature.
3.2 Your personal information will never be shared with unrelated third parties.

4. Third Party Links

4.1 The Site contains links to third party websites. Other sites accessible through the Site via links have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties. 

5. Security

5.1 We maintain security measures to protect your personal information from unauthorized access, misuse or disclosure. We offer the use of a secure server. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared

through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

6. Your Rights

6.1 You have the right to know what Personal Data we hold about you, and to make sure it’s correct and up to date.
6.2 You have the right to request a copy of your Personal Data or ask us to restrict processing your personal data or delete it.
6.3 You have the right to object to our processing of your Personal Data.
6.4 You have the right to “be forgotten” and request we erase your Personal Data.
6.5 You can exercise these rights at any time by sending an email to us at info@distinctionathomecare.com.au which we will respond to within 30 days.

7. Notification of Changes to this Policy

7.1 You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. Updates to this Policy will be posted on this page.

8. Contact

If you have questions about our Privacy Policy, email anytime to info@distinctionathomecare.com.au.